Shrewsbury Branch Closure

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FAQs

Our Shrewsbury branch is permanently closed as of Friday, February 21, 2025. It has been a pleasure serving our members at this location. The closure has no impact on member accounts. We look forward to serving our members at our other locations and through our convenient digital services.

Q- Why has the credit union transitioned out of the Shrewsbury location?  
A- It has been a pleasure serving you at our Shrewsbury location. As part of our commitment to continually evaluate our branch network, we've decided to transition out of this location, due to increased digital banking usage and reduced in-person visits. 

Q-When did the branch close?
A- The Shrewsbury branch closed on February 21, 2025, at 1:00 PM and will operate as usual until then.

Q-What will happen to my accounts?
A- This change will not affect your accounts. All active accounts will remain fully accessible via our online banking platform, mobile app, ATMs, and our other branch locations.

Q-What is the nearest branch location?
A-The nearest location is in Worcester at 301 Grove Street, Worcester, MA 01605 (3.6 miles away).  You can find all our locations here. 

Q-How will you ensure my banking needs are still met?
A- We are committed to providing exceptional service through our digital platforms, branch network, and ATMs.

Q-Who can I contact for more information or assistance?
A- For further details or assistance, please reach out to our Contact Center at 800-221-4020..

Locations

Visit your local branch, use our nationwide shared branch network, or find a Video Teller ATM. For your convenience, appointments are encouraged for non-routine services or to meet with a financial coach. Walk-ons are always welcome! 

Bank on the Go

Free online and mobile banking make it easy to keep track of your accounts. Always know your balance by setting up text alerts, easily deposit checks, and make transfers all from the palm of your hand!1

1Text, data, and messaging rates apply for downloading/utilizing the app and text alerts.