Leominster Twin City Branch Closure

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FAQs

On September 20, 2024, we will be closing the Leominster Twin City Plaza branch to move to a new location in the Leominster Water Tower Plaza that will fit the growing needs of our community and allow us to provide the best possible member experience. We are committed to serving our members in the Leominster and Fitchburg area and appreciate your understanding during this transition. Thank you for your membership and we look forward to serving you in new and improved ways!

Q- Why is the Leominster Twin City branch closing?  
A- As part of our ongoing commitment to providing the best possible member experience, we needed to create a more spacious and modern environment featuring traditional and self-service options within the branch, as well as ample parking and a redesigned drive-thru. Twin City Plaza could no longer support our member needs.

Q-When will the branch officially close?
A-The branch will close on Friday, September 20, 2024 at 2:00pm and will operate normally until then.

Q-How will you ensure my banking needs are still met?
A-During this transition, we will continue to offer a multitude of options to serve all your banking needs.

Nearby WCU Branches: Our friendly teams at our Fitchburg, Lunenburg, and Lancaster locations are ready to assist you. Find all our location information
here.

Temporary Branch (coming soon): We will open a full-service temporary branch in the Leominster Water Tower Plaza with more details to be announced.

Online and Mobile Banking: Manage your accounts anytime, anywhere with our secure online and mobile banking tools. 

Member Service Line: Our dedicated team is just a call away at 800-221-4020. 

Q-What will happen to my accounts?
A-The Twin City branch closing will not affect your accounts. All active accounts will remain fully accessible via our online banking platform, mobile app, ATMs, and all other branch locations.

Q-What is the nearest branch location?
A-  The nearest locations are located at 815 Main St, Fitchburg, MA, 603 Massachusetts Ave, Lunenburg, MA, and 145 Main Street, Lancaster, MA. Click here for a full list of all our locations. 

Q-Who can I contact for more information or assistance?
A-For further details or assistance, please visit the branch or call our Contact Center at 800-221-4020.

 

Locations

Visit your local branch, use our nationwide shared branch network, or find a Video Teller ATM. For your convenience, appointments are encouraged for non-routine services or to meet with a financial coach. Walk-ons are always welcome! 

Bank on the Go

Free online and mobile banking make it easy to keep track of your accounts. Always know your balance by setting up text alerts, easily deposit checks, and make transfers all from the palm of your hand!1

1Text, data, and messaging rates apply for downloading/utilizing the app and text alerts.